Refund Policy
1) Eligibility for Refund
Refunds are applicable only for unused services or significant issues (e.g., station malfunction, billing errors) within 7 days of the original transaction.
Proof of purchase or transaction receipt is required.
2) Refund Request Process
Submit refund requests via email: info@ampendindiaev.com / Phone: +91 88495 35385.
Provide transaction details, date, and the reason for the refund request.
3) Inspection and Validation
Refunds for faulty charging will be subject to inspection and validation of the reported issue by our technical team.
4) Exclusions
Refunds are not available for services successfully delivered or for reasons unrelated to the charging process (e.g., user error or changing preferences).
5) Refund Method
Approved refunds will be processed to the original payment method within [3-5 business days].
6) Non-Refundable Charges
Service fees, subscription plans, or administrative fees are non-refundable unless specified otherwise.
7) Resolution of Disputes
For disputes regarding refunds, contact customer support. We aim to resolve all issues within [7 business days].